PRIVACY POLICY
Last Updated: May 16, 2025
Welcome to Richmond Brain & Behavior. We are dedicated to protecting the privacy and security of your personal information, including Protected Health Information (PHI), in compliance with the Health Insurance Portability and Accountability Act (HIPAA) and applicable state laws. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.beasleybrainbehavior.com or use our services, such as our patient portal.
Information We Collect
We may collect the following types of information:
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Personal Information: Your name, email address, phone number, mailing address, and date of birth when you schedule appointments or contact us.
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Protected Health Information (PHI): Medical history, diagnoses, treatment plans, insurance details, and other health-related data you provide through our patient portal or forms.
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Technical Data: IP address, browser type, operating system, and website usage data collected via cookies and analytics tools.
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Other Information: Feedback, survey responses, or other details you voluntarily provide.
How We Collect Information
We collect information through:
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Direct Interactions: When you complete online forms, request appointments, or communicate with us via email or phone.
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Patient Portal: Secure submission of health information through our HIPAA-compliant patient portal.
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Automated Technologies: Cookies, server logs, and analytics tools that collect technical data as you navigate our website.
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Third Parties: Information from referring physicians, insurance providers, or other healthcare entities, where permitted by law.
How We Use Your Information
We use your information to:
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Provide medical services, such as scheduling appointments, managing patient records, and coordinating care.
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Communicate with you about appointments, billing, or treatment plans.
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Comply with legal obligations, including HIPAA and state regulations.
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Improve our website and services through usage analytics and feedback.
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Protect against fraud, unauthorized access, or security threats.
How We Share Your Information
We may share your information:
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With Business Associates: HIPAA-compliant vendors (e.g., billing services, IT providers) under Business Associate Agreements.
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For Treatment, Payment, or Operations: With healthcare providers, insurers, or others involved in your care, as allowed by HIPAA.
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As Required by Law: To comply with court orders, public health mandates, or other legal requirements.
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With Your Consent: For purposes outside HIPAA permissions, such as marketing, only with your explicit approval.
We do not sell your personal information or PHI.
Data Security
We implement robust safeguards to protect your information, including:
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Encryption of data transmitted via our website and patient portal.
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Secure storage of PHI in compliance with HIPAA standards.
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Regular security audits and staff training on privacy practices.
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While we strive to protect your data, no system is entirely secure. In the event of a data breach, we will notify affected individuals as required by law.
Your Rights
Under HIPAA and applicable laws, you have the right to:
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Access and obtain a copy of your PHI.
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Request corrections to inaccurate or incomplete PHI.
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Request restrictions on certain uses or disclosures of your PHI.
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Receive an accounting of disclosures of your PHI.
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File a complaint with us or the U.S. Department of Health and Human Services if you believe your privacy rights have been violated.
To exercise these rights, contact our Privacy Officer at privacy@beasleybrainbehavior.com or (555) 123-4567.
Cookies and Tracking Technologies
Our website uses cookies to improve functionality and analyze usage. You can manage cookie preferences in your browser settings. For more information, see our Cookie Policy.
Third-Party Links
Our website may link to third-party sites. We are not responsible for their privacy practices. Please review their policies before sharing information.
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Children’s Privacy
Our services are not intended for individuals under 13. We do not knowingly collect information from children without parental consent. If you believe we have such information, contact us immediately.
International Users
If you are outside the U.S., your information may be processed in the U.S., where data protection laws differ. By using our website, you consent to this transfer.
Changes to This Privacy Policy
We may update this policy as needed. Changes will be posted here with an updated "Last Updated" date. Significant changes may be communicated via email or a website notice.
Contact Us
For questions or concerns about this Privacy Policy, contact our Privacy Officer:
Richmond Brain & Behavior
3111 Northside Ave, Suite 200
Richmond, VA 23225
Email: virginiatms@beasley.healthcare
Phone: (804) 476-8274
You may also contact the U.S. Department of Health and Human Services at www.hhs.gov/hipaa/filing-a-complaint.